14.5% of NHS staff in England experienced at least one incident of physical violence from the public in the last 12 months. Please remember, our staff are here to help you.
We follow a Zero Tolerance policy in regards to aggressive/violent behaviour towards staff. Anyone who verbally abuses a member of practice staff will be sent a letter from the Practice confirming that this behaviour will not be tolerated. Any future violation of this policy may result in removal from the Practice patient list. The Police will be called in all cases of violence.
Thank you for treating us with respect.