Patient Charter

Contract of Care
The care of our patients is fundamental to the service we provide and it should be recognised that the patient has a responsibility in part for his or her own well being.  We may prescribe treatments to aid a particular complaint or condition and may make recommendations for changes to and/or modifications in lifestyle to promote the patient’s well being.
 
Your responsibilities to us are to comply with any treatment recommended or prescribed, and to try and live as healthy a lifestyle as possible, asking for help and advice if necessary.

 
One patient per consultation
Please note that consultations are for one person only.  If you have more than one person requiring to see the doctor, please make more than one appointment.  If you mention this to the reception team when booking your appointment, the reception team will do what they can to give you appointments following each other.

 
Keep your children safe
Please ensure that when bringing any young children to the surgery that they are kept under your control.  The surgery does not have any toys in the waiting area due to cross infection reasons, but does have some books for children of different ages.