PATIENT PARTNER
What is it ?
You no longer need to speak to a receptionist for appointments. We have installed an automated telephone system that you can book and cancel appointment or check your own appointments with the practice.
One of the main benefits of Patient Partner is that you are able to telephone the surgery at any time, even when it’s closed.
How do I use it?
You telephone the practice as normal, and choose the option from the menu to use the automated booking service.
Patient Partner will give you useful options to ensure that you get an appointment to suit your needs.
Up to date telephone details
Please ensure you provide the receptionist with up to date telephone details. Otherwise you may encounter problems using Partner Partner.
Do you need an interpreter?
If an interpreter is required, you need to ensure a double appointment is booked.